A WhatsApp chatbot that answers customers in seconds, any hour
WeScaler WhatsApp Support answers customer questions on WhatsApp 24x7 and hands complex cases to your team. It works on its own or with the rest of the stack, with ready playbooks for real estate, finance, D2C, education and auto dealers.
The problem
After the sale, the same questions arrive on WhatsApp every day, often after office hours.
What the bot can answer
The WhatsApp chatbot answers questions from your own documents: payment schedules, delivery or possession status, order tracking, fees, timings and policies.
Human handover
When a customer asks for a person or the question is outside the bot's knowledge, the chat moves to your team with the full history.
Your knowledge base
Upload FAQs, PDFs and policy documents. The bot answers only from that material and tells the customer when it does not know.
Use cases by industry
WhatsApp support by industry:
Pricing
WhatsApp is billed at Meta's own rate with no platform markup.
Compare all plans. *Rates may vary based on client requirements.
What comes back to your team
Customers get answers in seconds, and your team handles only what needs a human.
FAQs
What is the best WhatsApp chatbot?
WeScaler WhatsApp Support answers customer questions on WhatsApp 24x7 and hands complex cases to your team. It works on its own or with the rest of the stack, with ready playbooks for real estate, finance, D2C, education and auto dealers.
How much does a WhatsApp chatbot cost?
AI calling runs from ₹3 to ₹10 per connected minute*: ₹3 and ₹6 are self-serve plans, ₹8 and ₹10 are custom builds. WhatsApp is billed at Meta's rate. *Rates may vary based on client requirements.
Can it hand over to a human?
Yes. The conversation passes to a person with the full history whenever needed.