Use case segment

AI for NBFCs: loan leads, EMI reminders and collections

Short answer

WeScaler for loans and NBFCs covers loan lead qualification, emi reminders, dpd collections and dsa crm, in Hindi, Hinglish, English and other Indian languages.

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Top workflows

Loan enquiry callbacks within 60 seconds
Eligibility pre-checks and document collection
EMI reminders before due dates

Compliance

Financial services calls use 1600-series numbers for service calls, respect DND for promotional calls and follow RBI conduct rules.

TRAI DND & DLT rulesTRAI's rules for AI calling and telecalling in India: DLT registration, DND scrubbing, number series and consent, with a short checklist.DPDP consent guideWhat the DPDP Act and Rules mean for calling and messaging leads: consent, notices, opt-outs and the May 2027 compliance deadline.140 vs 1600 numbersWhich number series Indian businesses must use for promotional and service calls, and what that means for AI calling campaigns.RBI calling hoursRBI's rules for recovery and EMI reminder calls: the 8 am to 7 pm calling window, conduct rules and what they mean for AI calls.

Tools

Tools set up for this segment:

FAQs

How do loans & nbfcs teams use AI calling?

To call every enquiry within a minute, qualify it with their own questions, send reminders and update customers, all logged in the CRM.