AI voice agent for D2C: COD confirmation calls, NDR calls and abandoned cart calls
WeScaler AI Calling calls every new lead within 60 seconds in Hindi, Hinglish, English and other Indian languages, qualifies intent and budget, and books the next step. For D2C and Shopify brands, it covers COD confirmation calls, NDR calls and abandoned cart calls.
A familiar story in D2C
Priya places a cash-on-delivery order at midnight. Nobody confirms it, the courier finds the address incomplete, and the parcel comes back with shipping paid both ways.
Leads like this are not lost on price. They are lost on time. Human callers work shifts, one call at a time, and the backlog grows every evening.
How AI Calling changes it
The WeScaler AI agent calls every new lead within 60 seconds, at any hour, in Hindi, Hinglish, English or another major Indian language, and asks the questions your best caller would ask.
For D2C and Shopify brands, it is set up around three jobs. For COD confirmation calls, the agent calls within a minute and runs your script for it, then books the next step. The same flow covers NDR calls and abandoned cart calls, each with its own script and rules.
Step by step: COD confirmation calls, NDR calls and abandoned cart calls
Take COD confirmation calls. Here is what happens, in order, from the moment the lead appears:
- A lead arrives from a portal, ad or website form
- The AI agent calls within 60 seconds in the lead's language
- It runs your COD confirmation calls script and records every answer
- Interested leads reach your team in the CRM with a summary and recording
What comes back to your team
Plan on 2% of leads called coming back as interested. Each arrives tagged Tier 1, 2 or 3 with a recording and summary, so your team calls the hottest buyers first.
Where this sits in Find, Filter, Follow
AI Calling is part of the Filter stage. Leads and call outcomes flow between every tool, so you can start here and add the rest later.
What it costs
AI calling costs ₹3 to ₹10 per connected minute*. Starter and Growth are prepaid packs of 5,000 minutes; Custom and Enterprise are built around your business.
Compare all plans. *Rates may vary based on client requirements.
FAQs
How does WeScaler handle COD confirmation calls?
AI Calling handles COD confirmation calls automatically: leads are reached fast, qualified with your questions and handed to your team with a summary in the CRM.
What does it cost for D2C teams?
AI calling runs from ₹3 to ₹10 per connected minute*. Starter (₹3) and Growth (₹6) are prepaid packs of 5,000 minutes; Custom (₹8) and Enterprise (₹10) are custom builds. *Rates may vary based on client requirements.
Does it integrate with my existing tools?
Yes. WeScaler connects to 99acres, MagicBricks, Housing.com, Meta and Google lead ads, Google Sheets and webhooks, and syncs with Salesforce, Zoho, LeadSquared and HubSpot.