WhatsApp chatbot for auto dealer: service booking, vehicle enquiries and delivery status
WeScaler WhatsApp Support answers customer questions on WhatsApp 24x7 and hands complex cases to your team. For car, bike and EV dealerships, it covers service booking, vehicle enquiries and delivery status.
A familiar story in auto dealers
The Mehtas booked the car. Delivery updates, insurance, the first service and the next upgrade all run through how well you follow up.
After the sale, the same questions arrive on WhatsApp every day, often after office hours.
How WhatsApp Support changes it
The WhatsApp bot answers from your own documents 24x7 and hands complex cases to a person.
For car, bike and EV dealerships, it is set up around three jobs. For service booking, the bot answers from your documents and hands over when needed. The same flow covers vehicle enquiries and delivery status, each with its own script and rules.
Step by step: service booking, vehicle enquiries and delivery status
Take service booking. Here is what happens, in order, from the moment the lead appears:
- Upload FAQs and documents
- The bot handles service booking 24x7
- Complex cases go to a person
- Every chat is logged in the CRM
What comes back to your team
Customers get answers in seconds, and your team handles only what needs a human.
Where this sits in Find, Filter, Follow
WhatsApp Support is part of the Follow stage. Leads and call outcomes flow between every tool, so you can start here and add the rest later.
What it costs
WhatsApp is billed at Meta's own rate with no platform markup.
Compare all plans. *Rates may vary based on client requirements.
FAQs
How does WeScaler handle service booking?
WhatsApp Support handles service booking automatically: leads are reached fast, qualified with your questions and handed to your team with a summary in the CRM.
What does it cost for auto dealer teams?
AI calling runs from ₹3 to ₹10 per connected minute*. Starter (₹3) and Growth (₹6) are prepaid packs of 5,000 minutes; Custom (₹8) and Enterprise (₹10) are custom builds. *Rates may vary based on client requirements.
Does it integrate with my existing tools?
Yes. WeScaler connects to 99acres, MagicBricks, Housing.com, Meta and Google lead ads, Google Sheets and webhooks, and syncs with Salesforce, Zoho, LeadSquared and HubSpot.